Water Turn On/Off
Water turn on and turn off requests must be submitted no later than 3:00 p.m. two (2) business days prior to requested date. Please note that availability of requested date is not guaranteed.
Seasonal water line service is restricted to May 1st to September 30th.
Any turn on or turn off of the municipal water supply must be completed only by a Public Works & Utilities employee and will be carried out only during the Public Works & Utilities hours of operation.
*Note: Turn On requests will only be accepted for accounts in good standing.
Charges for turn on and turn off of water services as outlined below, will be applied to the regular water bill.
Turn on water service fee - $30.00
Turn off water service fee - $30.00
Water Turn ON
It is the property owner’s responsibility to request the turn on date each year no later than 3:00 p.m. two (2) business days prior to requested turn on date. Please note that availability of requested date is not guaranteed.
The property owner or a representative of the property owner must be present during the turn on. The Public Works & Utilities employee will not complete the turn on if there is no one present, and you will then be required to reschedule an appointment. The property owner or representative must be able to provide access to the water meter and a shut off valve at the time of the turn on.
*Seasonal water turn-on requests cannot be scheduled sooner than MAY 1st each year.
There will be no scheduling of specific times. Rather, it is a block booking system with a choice of a.m. or p.m. Residents will need to make themselves available between the following times:
A.M. block = 8:00 a.m. to 11:30 a.m.
P.M. block = 12:30 p.m. to 3:30 p.m.
Water Line Turn OFF
It is the property owner’s responsibility to request the turn off date each year no later than 3:00 p.m. two (2) business days prior to requested turn off date. Please note that availability of requested date is not guaranteed.
The property owner is not required to be present for a water turn off and it will be completed anytime during the day that is requested. The property owner must be able to provide access to the water meter and a shut off valve at the time of the turn off. Should the water meter be removed prior to this, it is the resident’s responsibility to send their meter reading to the Town Office. This can be done by snapping a picture of your meter read and emailing it to or by completing the online form.
Seasonal water turn off’s must be schedule for no later than SEPTEMBER 30th each year
(if September 30th falls on a weekend day, the turn off date will move to the Monday following).
SUBMIT YOUR WATER METER READING HERE
With the unpredicability of the fall seaon, seasonal water lines are required to be turned off each year by September 30th to prevent any possible damage to lines. The Town will not risk the expense and damage that could occur should the temperature not be warm enough to ensure the water will not freeze. An additional fee of $10 will be charged to the property owner if the required notification is not given, and will be applied to the respective utility account.
Current Quarterly Water Rates
Over 5,000 gallons $28.30 per 1,000 galloons
Lagoon Infrastructure Fee
Minimum Quarterly Fee $31.00 plus 5.5% of quarterly water charge
Click HERE for the full Water Rates schedule.
Receiving Your Utility Notice
Unless otherwise indicated, customers receive their municipal bills and notices by mail.
The Town also offers customers the opportunity to receive their bills by email with eNotices.
Receiving your bills by email allows:
- Customers to receive bills immediately to their inbox;
- Saves the Town, and therefore ratepayers, on the cost of paper, labour and postage;
- Reduces your environmental footprint with no bill printouts or mail deliveries.
Take a moment and sign up today!
SIGN UP FOR TAX & UTILITY E-NOTICES HERE
Please note that it is extremely important to keep the town updated on any changes to your mailing or email address to ensure you receive your notices on time. This will prevent unnessary interest charges for late payments.
Paying Your Utility Notice
The Town of Regina Beach offers numerous ways to pay your bills. For your convenience we currently offer Online Banking, Cash, Cheque, Debit, and Credit Card payments.
Click below for more detailed information on payment methods:
